FAQs
Welcome to the Pure Strand Hair FAQs page, where we answer all your questions about our products and services. If you don't find the information you're looking for, feel free to reach out to our customer service team for assistance.
- What is Raw Indian Hair? Raw Indian Hair is hair that is sourced directly from donors in India and has not been chemically processed. It is known for its natural shine, strength, and versatility.
- How is Raw Indian Hair sourced? We work directly with temples in India where donors voluntarily offer their hair as part of religious ceremonies. This ensures that the hair is sourced ethically and that the donors are fairly compensated.
- What hair textures do you offer? We offer a range of textures, including Straight, Wavy, and Curly, to cater to the diverse beauty needs of our customers.
- How long do the hair extensions last? With proper care, our hair extensions can last for years, making them a cost-effective investment in your beauty routine.
- How do I care for my hair extensions? We recommend using sulfate-free shampoo and conditioner, avoiding excessive heat styling, and gently detangling your hair extensions regularly to keep them looking their best.
- Do you offer customization options? Yes, we offer customization options for our hair extensions, including length and texture.
- Do you ship internationally? Yes, we ship internationally. Shipping costs and delivery times may vary depending on your location - Shipping in USA is free.
- What is your return policy? We offer a 14-day return policy for unused and unopened products. Please refer to our return policy for more information on how to initiate a return.
We hope this FAQs page has answered all your questions about Pure Strand Hair. If you have any further inquiries, please don't hesitate to contact us support@purestrandhair.com